Privacy Policy

Minoku (Pty) Ltd is the responsible party for your personal information under the Protection of Personal Information Act (POPIA).

Your name, email address, phone number, delivery address, order details and payment records. We also collect basic, anonymous usage data to keep the site working well.

To process and deliver your orders, contact you about them, handle returns, meet legal and tax obligations, and improve our store. We do not sell your information and we do not send marketing emails.

Card payments are handled by PayFast. We never see or store your card details.

Only with service providers who help us run the store: our payment provider, courier partners, and secure hosting. They may use it only to provide their service to us.

Your information is stored securely with restricted access. We keep order records only as long as needed for the purposes above and as required by law (generally up to 5 years for tax records).

You may ask to access, correct or delete your personal information, or object to how it is used, by emailing minoku.apperal@gmail.com.

If you are not satisfied with our response, you may complain to the Information Regulator (South Africa): inforegulator.org.za, complaints.IR@inforegulator.org.za.

Minoku (Pty) Ltd (trading as MINOKU), registration number 2025/867729/07, 1 Cederberg Street, Ryterwag, Cape Town. Email minoku.apperal@gmail.com · Phone/WhatsApp +27 67 932 2306.