Policies
Terms & Conditions
Last updated: 30 September 2026
1. Who we are
Minoku (Pty) Ltd (trading as MINOKU), registration number 2025/867729/07, 1 Cederberg Street, Ryterwag, Cape Town. Email minoku.apperal@gmail.com · Phone/WhatsApp +27 67 932 2306.
These terms apply to every visit to and purchase from minoku.co. By placing an order you accept them.
2. Use of the website
You may browse and shop for personal, non-commercial use. You may not misuse the site, attempt to disrupt it, or copy its content. We may update products, prices and these terms at any time; the version on the site when you order applies.
3. Products and availability
We try to show colours and details accurately, but screens differ and slight variations are not defects. Items marked "Out of stock" cannot be ordered. If an ordered item becomes unavailable, we will tell you and refund you in full.
4. Prices and payment
All prices are in South African Rand (ZAR). Delivery costs are shown at checkout before you pay (currently R95, free on orders over R2 000). Payments are processed securely by PayFast; we never see or store your card details. Where card checkout is unavailable we may accept payment by EFT to our business bank account.
Your order is confirmed only once full payment has been received. We may cancel and refund any order affected by an obvious pricing error.
5. Delivery, returns and refunds
See our Shipping & Delivery Policy and Returns & Refunds Policy. You have a 14-day return window, and your rights under the Consumer Protection Act and ECT Act are not affected.
6. Intellectual property
All designs, names, logos, photographs and content on this site belong to Minoku (Pty) Ltd and may not be used without written permission.
7. Limitation of liability
To the extent allowed by law, we are not liable for indirect or consequential loss arising from use of the site or our products. Nothing in these terms limits rights you have under the Consumer Protection Act.
8. Privacy
How we handle your information is explained in our Privacy Policy.
9. Governing law
These terms are governed by the laws of the Republic of South Africa.
10. Contact us
Minoku (Pty) Ltd (trading as MINOKU), registration number 2025/867729/07, 1 Cederberg Street, Ryterwag, Cape Town. Email minoku.apperal@gmail.com · Phone/WhatsApp +27 67 932 2306.
